Way Back is founded.1991
Way Back becomes a shareholder in the TCM Group International, the biggest network of credit and debt collection companies in the world, with presence in 145 countries across the five continents.1999
Way Back becomes a member and founder of Latin Cob, an organization responsible for representing and coordinating the debt collection industry in Latin America.2004
Way Back makes its way into the B2C market to meet the demand coming from individuals.2005
Way Back becomes a member of the ACA International (The Association of Credit and Collection Professionals) and a member of the IACC (International Association of Commercial Collectors), both headquartered in the U.S.2006
Way Back becomes a member of the IGeoc (Institute for Collection Operational Excellence Management), an Institute that gathers the main companies in Brazil specialized in debt collection services.2008
Way Back starts in the BPO market.2011
Way Back makes its way into the North-American market and opens its branch in Miami, Florida.2015
Quality Seal of the IGEOC (Institute for Collection Operational Excellence Management). Accreditation issued by the Fundação Getúlio Vargas – FGV and audited by Fundação Vanzolini. The Institute gathers the main companies in Brazil specialized in debt collection services with the purpose of promoting excellence in the services provided.
This accreditation consists of mapping and assessment of a range of criteria, which include standards related to ethics, performance, technology, quality and synergy.
The services quality seal, created by the TCM Group International, grants its members full approval with respect to the performance and excellence of the services provided in face of the standards required.
For permanent accreditation by the TCM Group, all criteria should be continuously met, thus achieving the quality expectations established.