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About us Way Back - USA

Way Back is a Brazilian company working in the Debt Collection industry since 1991 and experienced both out-of-court and court debt collection stages.
With a significant portfolio of customers, Way Back is a company with strong presence in Brazil and abroad working with the collection of
receivables in different sectors of the economy, such as the financial, industrial, trade and services sectors.

Headquartered in São Paulo, Brazil, and with a branch in Miami, USA, Way Back is present in over 145 countries and offers
the best performance and service structure in the credit and collection segment by means of its business sectors:
Debt Collection B2B, B2C, Judicial, International and other BPO services.

  • Institute GEOCOpen or Close

    Quality Seal of the IGEOC (Institute for Collection Operational Excellence Management). Accreditation issued by the Fundação Getúlio Vargas – FGV and audited by Fundação Vanzolini. The Institute gathers the main companies in Brazil specialized in debt collection services with the purpose of promoting excellence in the services provided.

    This accreditation consists of mapping and assessment of a range of criteria, which include standards related to ethics, performance, technology, quality and synergy.

  • TCM Group Quality SurveyedOpen or Close

    The services quality seal, created by the TCM Group International, grants its members full approval with respect to the performance and excellence of the services provided in face of the standards required.

    For permanent accreditation by the TCM Group, all criteria should be continuously met, thus achieving the quality expectations established.